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Showing content with the highest reputation on 12/10/18 in all areas

  1. Jennie Knight Senior Attractions supervisor and trainer. Still employed at Dreamworld. Ms Knight believes the Unload e-stop had never been pressed while the ride was operating. Only while the ride was testing. If there is a policy change or update, trainers would check back in with ride operators to make sure they were across the process. Ms Knight wasn’t involved in the 2016 incident. There had been previous conversations in regards to the 3-4 step shutdown procedure and how it should be simplified but it was never implemented. This was also discussed around the same time as the discussions about the extra CCTV monitoring abilities for TRR control panel operators. Ms Knight was unsure if there was anyone who completed structural inspections of rides such as rust and crack testing. Ms Knight believes that if it was done, it would be handled by the safety department. Ms Knight was never involved with training, trainers who would train ride operators. When ride maintenance was coming up, senior attractions staff were asked if there was anything they wanted added or implemented to it ride. These changes would then need to be assessed against CAPEX funding and have a full application process. Ms Knight was aware there were two different e-stop buttons on TRR but was not aware that they did two different things. Ms Knight also can’t confirm if she was ever at the ride when an e-stop was pressed. Ms Knight would only be informed of the e-stop being pressed, at the end of the day. Ms Knights role focussed mainly on rides, safety and managing the Attractions team. Ms Knight has been employed at Dreamworld since 2007 and has been an attraction supervisor since 2012. Ms Knight wasn’t involved in discussing any improvements for rides. Ms Knight wasn’t involved with training or disciplinary action for any ride operators. Ms Knight would occasionally check up on trainees to see if they needed the trainer to come back. Ms Knight was asked if she was involved in safety in the park, she replied “no”. Ms Knight advises that she would write the procedures and operate the rides. Ms Knight isn’t aware of who writes and publishes staff memorandums. Ms Knight states that she was mostly tasked with walking around the park and making sure staff were following procedure. Ms Knight states that she wouldn’t handle memos and similar documents as she wasn’t very good with a computer.
    6 points
  2. Upcoming maintenance and Inspections requests wouldn’t be emailed to the safety team, they would go to the attractions supervisory team who did by play a part in the safety role in the park. The discussions around extra CCTV monitoring and a simplified shutdown process took place in October 2015, a full year before the incident. These changes were never implemented. Ms Knight was shown a risk assessment form and asked if she’s ever seen one. Mr Knight cannot recall ever seeing or completing any risk assessment form. Ms Knight was shown a different style of risk assessment form and asked if she had seen it before. Ms Knight replied “no”. After the incident, Ms Knight never thought that there could have been a training issue with the operators. Ms Knight also wasn’t aware of any issues with the ride on the days leading up to the incident.
    5 points
  3. Ms Knight states that no one was ever disciplined for using an e-stop button. In February 2016, a new button was added to the main control panel, a blue “conveyor reset” button that was stated in the memo to staff, to only be used by engineering. This was the same time the e-stop button was installed in the unload area. The memo states “to ONLY use that e-stop in the event of an emergency, in the emergency shut down procedure follows”. A later memo went out to clarify that this button was to be used if there is a risk to “guest safety or well being” “ride operator procedure” “damage to the equipment” and that “activating this button will cause the ride conveyor to stop”. When Ms Knight was asked about the main e-stop button on the control panel, she confirmed it is the final button in the sequence of 3-4 buttons to shut the ride down completely. Ms Knight was asked about the unlabelled e-stop at the unload platform and if she knew why it was unlabelled. Ms Knight answered “no”.
    4 points
  4. So I left after Ms Knight's evidence as I had to take the person I was going to the hearing with, back to the airport. As far as I am aware, Jason Johns, the next witness didn't provide anything major or new in regards to the case so I didn't miss much. Here is the link to yesterdays document: https://tinyurl.com/Thursday-inquest And here's todays: https://tinyurl.com/Friday-inquest There are many things I could say about Ms Knights evidence today but I really must refrain. What I will say is that she was very frustrating to get information out of and many of her answers were confusing or contradictory to previous answers she had given. Ms Knight appeared to be in quite a high level role yet seemed to have very minimal responsibilities or knowledge of her scope of responsibilities and powers. It was very difficult to listen to and quite concerning but I am so very glad that all of this is finally coming out. Such Damning evidence that points towards a complete failure of most aspects of that park.
    3 points
  5. They probably now wish they had have changed the system back when in 2015. It could have saved them a lot more money in the long run (visitor numbers down now, lawyers, lawsuits) not to mention the terrible loss of four innocent lives. So from the testimony this week, management was incredibly aware that it was a dangerous ride when a certain chain of events occurred. That they didn't try to minimise the risk with extra monitors and more CCTV at minimum and a one stop complete shut down button is baffling. What is really interesting is that two paramedics and a nurse are three of the four in the lawsuit against Ardent. While the fourth, the engineer, could reasonably expect to never have to experience what they did that day, it could be argued that the paramedics and (trainee) nurse would reasonably expect to witness something as horrific at some time in their career as they did that day and hence they might not be as successful in their damages claim. Food for thought
    3 points
  6. Why when its possibly the (arguably) best themed dark ride of the coast at the moment? JL3D is eh at best once you pass through the queue line, and scooby is well... Scooby Doo Where are You?
    3 points
  7. Hot wheels pushed back to mid December Gingys pushed back to November Wipeout is still closed despite being listed as open on the website
    2 points
  8. Very, very arguably. JL3D (which I agree is a bit of a 'meh' ride) was of a better standard at install and remains at a higher standard today. Contrast to the BRC and you can enjoy; Filthy cars Broken speakers Mis-timed or completely disabled effects Moving effects with huge signs of unrepaired wear Breathtakingly low hourly capacity
    2 points
  9. Hi all, new around here. After the photos and videos on social media I have sketched what I believe may be the layout of this new attraction. Any thoughts?
    2 points
  10. For clarification on the Shine Lawyers civil action suit against Dreamworld, the 4 staff members involved in that case are the two safety officers from yesterday, Mr Green and Mr Clark. Also included is today’s witness, Ms Ramsey and a witness still to be called, Mr Burke, a former engineer at the park. When Ms Ramsey arrived onsite, she was handed a young child to get out of the station area while trying to ascertain how many people were on the ride. She wasn’t sure if the child was on the ride or not prior to being handed to her. Ms Ramsey doesn’t believe anything could have been done to locate the 4th person that was later found trapped under the water, any sooner. There was no single person in control of the situation, there were multiple people dealing with multiple Different roles when they arrived onsite.
    2 points
  11. I've only ridden the SBF Tango Train once, and although I thought it was a fun ride with some nice forces, it seemed a hell of a lot rougher than the Mack Tango that I had ridden probably the year before. Granted, maybe I had a bad ride on the thing? But at the time for a 6-month old ride, it seemed way too bumpy. I also think they should have invested on refurbishing the Mack model, however there could have been some external factors that resulted in us getting a new Tango Train, maybe it was deemed too expensive and simply buying a new one (keep in mind from a relatively cheap manufacturer) would be more viable?
    1 point
  12. I wouldn't necessarily blame her for that. It's certainly not the only organisation (I use that word extremely loosely) that employs people in senior positions but doesn't give them the resources and support they need to do the job! (I speak from recent first hand experience being in such a position with a company I won't name)!
    1 point
  13. Someone revoke Ardent of their registration to operate amusement rides. It is very apparent they can't do this properly and are training staff poorly. The entire management of Dreamworld should have been sacked like what the banks did in the royal commission. There is a culture that exists in this company that favours cheaping out and cutting corners in guest safety to make more profit. What a bunch of grubs, the entire maintenance department at the park need to be jailed. This company needs to be shut down as soon as possible for the good of humanity.
    1 point
  14. At least they have dates on when things are going to re-open, now the question is if they'll stick to that. Are they installing a new control system, repainting the track on Hot Wheels or what? Nobody knows, I definitely do hope in the six months it will be down that all of those things happen, but knowing Ardent it probably isn't the case and it is still going to run like complete crap when it reopens. Reopening dates for Buzzsaw or Tower of Terror is surprising. Considering how long those have been down, especially the former, I want Dreamworld to give a thorough refurb of the rides, including new control systems, new trains and/or repaints, but, again, it isn't likely to happen.
    1 point
  15. When I read/hear that sort of stuff it immediately makes me think they are not suitable for the job.
    1 point
  16. I............................ I got nothin'; this pic sums up my response.
    1 point
  17. I would love it if there was a pre-show. In my opinion that is something that is sorely missing from all Gold Coast theme parks since Bermuda Triangle closed at Sea World (technically before that since they stopped the pre-show on that before they closed it completely.
    1 point
  18. It was recommended by Ms Ramsey during the issue about the operators cctv monitor that there be 1 monitor with 4 split screens and 1 monitor dedicated to the CCTV that monitored the conveyor area but these weren’t implemented. After Ms Ramsey handed the small child to someone else, she went back to assessing the scene and patients and began questioning the ride ops about the amount of passengers still on the ride and in the flipped raft. And we have just adjourned for today. We will resume tomorrow. This is due to Ardent lawyers providing required documents so late. It’s appearing as though the inquest will be delayed further and push into next year. We’re still waiting to see if things stay on schedule but it isn’t looking promising
    1 point
  19. Yep, an omnimover like Haunted Mansion. A lot of the elements in HM are in PM, apparently. Effects were great.
    1 point
  20. Mr Clark later clarified that the conveyor was stopped when he arrived at the unload platform to jump in. He was one of the first people onsite as he was in the gold rush first aid clinic so the distance from there, down the fastpass line striaght to the unload platform is pretty quick. It isn’t clear whether the pump was still running when he jumped in but I’d say it was still in the process of draining because he wasn’t in the main trough, he was in the water area near the conveyor and station turntable. The water was so dirty from the nature of the incident and the natural dirtiness of the water since it isn’t exactly cleaned. I believe the 4th person was trapped under something which is why it was harder to notice in all the panic and until the water was fairly low. I can explain this in a lot more detail but I’d rather not in a public forum as those details are the ones covered by the NPO. Happy to privately gore with you though @joz
    1 point
  21. I have started to make a remake of The Big Dipper that used to be at Luna Park Sydney. I know that LPM also had a Big Dipper, and since it had the same layout, I am using photos from both parks to make the coaster. These are images of it so far, and if you have any suggestions, please tell me. I want to try to see what the ride was like. I will also work on the entrance and garden at the beginning once the layout is complete.
    1 point
  22. Wow... I have never heard such a large group of whingers. Yes DW have a few rides closed but the park still offers a great day out. TOT2 - Closed for obvious reasons, may need major upgrading ect. Wipeout - Only just gone down for maintenance HWSW - General Maintenance Buzzsaw - May only have been closed for this long because the access to that area of the park has been restricted while parts for iRide are craned across from the old bus shelter area over the buzz saw entry. I was there over the weekend and the place was still buzzing with happy guests. Dreamworld is still rebuilding, which takes time. I have confidence in the park that they will continue to deliver new experiences and maintain the great atmosphere that they pride themselves on. TBH i hope i don't see anyone from this forum thread at Dreamworld, it would make the park a very negative place.
    1 point
  23. Thanks alot! I've got that bloody song stuck in my head now! You're off my Christmas card list 😋
    1 point
  24. Toot Toot Chugga Chugga Fix My Car It Is Brooooken Dooowwwnn Toot Toot Chugga Chugga Fix My Car Because I Wanna Ride The Whole Day Long 👏👏👏👏👏👏👏👏
    1 point
  25. What i'd love to see is Village stepping up communications about these kind of closures - it's well established that guests feel more loyalty and more satisfaction from a brand that had brilliant communication and action sorrounding solving a problem compared to a guest who had no problem to begin with. There's an opportunity here with these random closures of things like the Mach 5 Tower and Surfrider to be a proactive communicator and engage with guests to give answers, educate and avoid disappointment and brand damage. It could be as simple as giving @Richard a buzz and getting an account on Parkz to engage with the community, or just having a simple blog with behind the scenes updates and small news pieces i.e. "Hi folks - we've taken an opportunity to really breathe some life into Wet 'n' Wild, and so we're giving Surfrider some love - we'll be doing x/y/z - here's some pictures of that process, this is part of our commitment to continue to have the best standard safety etc. etc." Rocket science it ain't - you're welcome in advance Village.
    1 point
  26. Problem with people comparing WWW with WnW is: WnW is a standalone park and WWW is a world within DW. You can’t get a one-day pass for WWW anymore. That’s the theory anyway but for Village it’s not how it works. WnW & SW have become a free bonus park when you purchase a 3-park season park. Skeets financial expert radar (which is nil) tells him this giving away 3 theme parks for the price of one is hurting the business. An enthusiast or even a non- enthusiast would benefit if all 3 parks were run separately. 15 Years ago, the Gold Coast had 4 different parks, now the Gold Coast has 2, Village and DW. Village have taken the wrong path in running multiple parks because MW has gone forwards and SW & WnW have gone backwards. The problem is 110% due to the fact the Village treat the parks as one identity now. Back in the “olden days” every time one park received a new addition the other park would react with a new addition of their own but Village thinking these days is we just installed Rivals at MW so that’s our one big ticket item and SW can get a half-ass Jelly exhibit. I’m in full support of Village owning all 3 parks because the sharing of resources can be a good thing in reducing cost, but the sharing of attraction shows & events only hurts everybody. Village have literally turned 3 successful parks into 1 park. Unto DW recently had to give away the gate to get people in the park DW and Village pricing was the same which doesn’t make sense. SW was always a competitor with DW and now it’s a bonus park for MW. Skeets season passes grouping to compete with DW offerings. DW & WWW & Q1 MW & WnW & PC SW & WnW & PC But never MW & SW & WnW & PC. No need to give SW away because MW hold its own and 10 years ago so did SW.
    1 point
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