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Landscape version for those who don't like the portrait version

2010 called - they want their meme back.

Dreamworld's Annual Pass in 2004 was roughly $160 and adjusting for inflation that's $227 in today's money. And yet, the most expensive annual pass to Dreamworld in 2021 is $179. Now that's ignoring a myriad of variables that contribute to the reasoning of that price, all of which i'll ignore because this is a thread about the app, but tldr; the price GC parks charge is definitely not right and is a big contributor to why things everything theme parks continue to be so "meh". Well that's a little wee oxymoron isn't it? Jokes aside, the bit you're referencing is really more UI (design) and less UX (experience) - geofencing park information so you can't see what rides are down like what @cthulhus_lawyer said is super, super user hostile and i'm sure would tick off many folks trying to plan a family day out - that's terrible UX.

Regarding the single-use fast track - when i last visited SFMM, I bought an upper tier flash pass. It included the usual unlimited rides on xx attractions, plus one ride on X2, Luthor's Drop and I think maybe one or two others. One of those others were down, and the flash pass automatically allowed us to substitute one of the 'one only' rides as an alternate. Luthor's drop went down due to high winds just as we arrived to use our flash pass on it, and the staff grabbed the flash pass ID, made a phone call, and we suddenly had a second 'X2' we could book. If Movie World sells a product that includes '9x single rides' and any of those are down, guests holding that pass should be permitted to use that on any of the others that are open, period. As for the location-restricted info about wait times - there are ways around that I believe, however - I believe the location restriction is enabled by default as the system can't cope with too much traffic - i'm sure they've specc'd it to handle park capacity levels (ok, it's village, maybe i'm not sure about that), but if every tom dick and harry in SEQ was checking it multiple times a day to see if it was worth going to the park, it could impact performance for those who are in-park. I don't think this is as simple a comparison as you're making it. Adventure World doesn't have the competition the GC has for tourism dollars, AND they don't get the same level of passholders. They can charge more because there aren't many other convenient and cheap options nearby, but they also need to charge more to cover their costs as they have lower attendance and capacity. I don't deny Village needs both culture and money - although hopefully BGH has plans to change at least one of those.

@Brad2912 chill bro. 🍻 Welcome to the forums @cthulhus_lawyer - I think @webslave perfectly encapsulated what I wanted to say - so many UX choices at every level aren’t made with the guest in mind - both company’s maps are a perfect example of it. Village would benefit from two things - a culture change and more money. The fact that Adventure World, a single Perth theme park sells season passes that are more expensive then Village’s passes to four parks says a lot. In regards to culture, where Disney has the “you can never say no” rule for cast members, it feels as though Village has a “try and find a way to say no” rule for its team. Better, clearer processes for staff that aren’t guest antagonistic (thus not making employees’ lives dreadful to enforce) would be a good start.

@Whombex they’ve just screenshot that photo from Snapchat. But a great public service announcement

At first I thought they’d changed the actual ride vehicle, then realised they just haven’t attached any of the theming to it

Thanks for the pic, but...

Brad, I'm venting, critiquing and sharing an experience. What's the problem with that? It's a theme park forum. And I'm also alerting you and others to issues with the app which may affect your experiences in the park - you seem to agree with me that the app should be improved. In fact that is the whole point of my post, that this app is taking value away from paying guests. You seem to be getting really riled up

Nice rant. unlimited fast track isnt available in peak season, which it is right now, for very obvious reasons. One front of line per ride is more than fair. The high cost of daily entry is to push people onto annual passes - which is better for both the consumer and Village. If you think $150 for unlimited access to 4 parks for a year is a rip off you have no ability to reason or calculate cost vs value. virtual queue times are often longer than the physical wait times. It’s about spacing out people, and whilst 5 hours is a crazy period and probably reflects an error, it is the busiest time of the year at present, summer holidays, weekend, open to all after lockdown last weekend, was the final day of DC superhero’s and late trade, and a beautiful 30 degree day - all adding up to a likely top 3 busiest day of the season. no one tried to scam you, in the slightest.

I no longer have a VRTP pass, so here is my best contribution for a construction update

I know this may not said important, but references to the Monorail is back on the website. https://seaworld.com.au/attractions/rides-and-precincts/monorail

Let's just say there was a reason it was nicknamed the "Green Lemon" by the opening crew of the ride... for the first several months of operation it spent more time closed than open. When it first opened they even tried (unsuccessfully) to run 6 cars on the track at any given time. Let's just say this caused lots of stacking due to loading procedures and the ride being way too short to need more than 4 cars on the track. This would often cause the ride to have a heart attack and shut down (much like Scooby does if it backs up too much) After about 6 months of them tweaking things they got the ride running reasonably well for a few years until it decided to yeet a wheel, closing it for a while. Once that was fixed from what I hear the ride ran pretty reliable until this year when it needed a part to be replaced. Which after nearly 10 years of operation is to be expected, it was just closed for much longer due to delays in shipment and manufacturing overseas. Having the ride not running for nearly 12 months it's likely to have teething issues for a few weeks. Although, I wouldn't personally say S+S (well their coasters, Batwing is pretty dang reliable) are the most reliable rides as far as far as most manufacturers go. I lost count of how many times in the first few months of it running, I heard the breakdown spiel played.

Forgot to upload these after visiting Sunday.