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Candygirl

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  1. I don’t think at this stage getting rid of people will do enough. Reading some of the details of the inquest so far it would be like re-arranging deckchairs on the Titanic. There needs to be an entire cultural change in the way the park is run and that takes time for such a large and transient workforce. In the 18 months since the incident they could have made real progress with that already but a couple of things I noted on visits since makes me think they haven’t, or not enough. Reactive still. Some of the inquest information wasn’t new, rumours had told us a trainee was working that day, that the pump had failed and that slats had been removed from the conveyor years earlier. What I hadn’t anticipated was the sheer lack of risk management. There has been barely any mention of risk assessments of due diligence. I think the closest would be opening checks, but no process or follow up to ensure they are robust? It could be they are mentioned later in the year but with so many employees taking the stand already these processes and supporting paperwork would have been mentioned if they existed, surely? When you run any customer facing business having an abundance of risk assessments that are used, updated and are part of the business operation AND having due diligence process and paperwork are what prevent accident or injury to your team and guests..... be it a burn from a hot coffee or ultimately death. If they don’t prevent it then frankly that process and paperwork demonstrates the H&S culture that runs through the business and ultimately becomes ass covering. They appear to have no pants on right now. The earlier empty raft flip asides even the recent log ride incident should have triggered something..... ‘someone falls out of the log, we need to use this incident to update our risk assessments, what about TRR too as that’s a water ride, what if a guest stands near the conveyor there? Oh wait we removed heaps of slats.’ The errors are so many that it wreaks of arrogant complacency. The team on the ground lack leadership and the leaders above are too far removed to get their hands dirty with management. Sure some of this will be about saving dollar and cutting budgets, people may have had their hands tied for repairs or staffing levels..... but lack of process, which costs far less, is where it seems really off to me. Apologies for such a long first post, I’m very passionate about Dreamworld ( like so many). A few memories from riding TRR... - Rafts often seemed to stick at the unload ( usually empty ones🤔). Been on the conveyor a few times thinking we might bump and the unload operator had a trusty pole or foot to nudge the raft in front on, - The unload area had a prominent button ( no idea what it stopped exactly). So prominent the unload operator often stood in front, arms wide, to guard it from (children) pressing as they exit. - The last time I rode I took a 1 year old on my lap and as the raft angled up to ride the conveyor hill I looked at the chains through the gappy slats and said ‘cr*p, this is the scariest part of the ride, you wouldn’t want to fall out here ‘ 😞
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