I have had the monthly membership for about 8 years now, I don't mind paying more but rocking up to a theme park that is running 1 train on major coaster is appalling. The level of customer service and ride operations needs to drastically improve. I'm sure with this increase they can atleast afford one extra staff member per major attraction to keep queues flowing. I use to work in ride operations for Village roadshow and can definitely say they need more staff on attractions to increase customer satisfaction and reduce queues.
