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Dreamworld Invests in team members’ futures with launch of new Training Academy


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On 19/03/2019 at 1:13 PM, red dragin said:

So, they've previously engaged a trainer and used a room onsite. 

They've now installed a sign over that room, rounded up some staff (in very cheap, thin shirts) and done a media release. 

Must have employed a former political media adviser.

That is exactly what’s happened. They had  training previously with a large part of it outsourced. What they have announced is just a restructure and rebranding.

This is just for image, with the inquest recommendations to be handed down soon.

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On 20/03/2019 at 7:57 AM, AlexB said:

Quite the contrary. I know an organisation that has their own RTO to deliver competency based training. The assessments are a joke. Participants are assessed, and if not competent, they are given the opportunity to re-attempt the assessment after receiving additional instruction.

I find many can go away, get some one-on-one, and come back and do it perfectly - they're just copying what they've been shown. It doesn't demonstrate competency, or retention. Especially when the participants are asked to demonstrate their knowledge several weeks later, and can't.

For me, giving ride operators a piece of 'nationally accredited' paper that says they know what they're doing doesn't get past the fundamental issues at play at the park - their training and procedures should have already been adequate (and they obviously weren't), and there's no nationally recognised package on ASQA's books that teaches you how (for example) to operate a gyro swing properly. Or any other amusement device for that matter. Not specifically anyway. There might be general learnings, but as each ride is unique, you can't cookie cut the process. Staff at dreamworld (and not the RTO) will still be responsible for the front-line teachings of how to actually operate each ride... which means this 'academy' does nothing to demonstrate whether ride operators are adequately trained to do their jobs properly.

This changes nothing.

I went to a course not long ago where there was a written multiple choice test at the end of the course, and the trainer actually told us all the answers as we went through the "test".

Not only that, but he even told us why he did this. He said his manager had told him "Everybody has to pass. No exceptions! "

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