DaptoFunlandGuy
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Posts posted by DaptoFunlandGuy
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17 hours ago, Themepark Enthusist said:
When replying to guest upset that rides are still closed (Tuesday) the response still highlighted showcase an an attraction to do on your "full day out"
Jesus Christ would someone tell them to stop pouring petrol on the fire already?
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16 hours ago, Baconjack said:
if movie world struggles to get people to fill seats in the rivals backwards row (even when it was cheap) I can’t see people lining up to ride a full train backwards if it’s an option.
the difference is between cheap and free.
Dreamworld weren't charging people to ride TOT when it got turned backwards. Entire coaster trains are reversed on rides overseas on the regular. Not to mention the big Disney rides that have direction changes like Expedition Everest, Big Grizzly Mountain, or even Universal's Mummy coasters (though the Mummy is obviously not family market targeted)
If people are going to get sick from going backwards, then the ride is already not for them as it does both.
and in case you can't watch the video, here is the actual quote:
QuoteMichelle Erasmus – Dreamworld Operations Director:
“What makes this one different is that we have two coaster trains, one is built to be forward facing and the other one is built to be backwards facing, so when guests leave the station they’ll get to choose their adventure.”
15 hours ago, Dean Barnett said:Anyone wanna take bets that the backwards train will be an upcharge?
I'll take that bet. If it is an upcharge, i'll buy you a turnstile. If it isn't, you shut the fuck up.
14 hours ago, Baconjack said:That means you will always return to the station forwards.
Unless of course, you start the ride backwards, yeah?
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16 hours ago, Dean Barnett said:The manufacturers don’t require it
IT'S. AN. AUSTRALIAN. REQUIREMENT.
I think, if I remember correctly, we learned something about this when Buzzsaw had to be retrofitted to be compliant after a risk was found with the buzz restraints. Essentially part of the restraint failed, and there was lots of talk about 'safety layers'.
Something about needing a redundant restraint locking device that did not rely on the same equipment - ie - you can't use a secondary hydraulic cylinder as a backup to your primary hydraulic cylinder, as there is a risk, however minimal, that if one fails, they both do.
The easiest solution to this problem was a seatbelt.
16 hours ago, Dean Barnett said:Universal actively encourages you to insert and remove your seatbelt (yes different ride manufacturer I know)
And also different jurisdiction. When are you going to get it through your head that Australia has different rules and regulations in place and not everything they do overseas can be replicated here?
16 hours ago, Dean Barnett said:which are just there for safety theatre.
Just one more time - NO. THEY. AREN'T.
15 hours ago, Gazza said:have you ever read AS 3533.1.
Unfortunately organisations that provide these documents don't provide them for free, and the average joe who isn't building amusement devices isn't going to fork out $249 to satisfy curiosity. If anyone has a copy, (i'm assuming section 2.8 would be the relevant section here) feel free to post it.
15 hours ago, franky said:I seem to remember being able to put my own seatbelt on on DCR the first time I rode back in 2019ish, do I remember correctly or was I just one of those naughty passengers?
It was initially permitted, you're not mistaken. Either someone didn't read the manual correctly and it was pointed out later, or a later audit \ review identified it as an issue and the procedure changed.
15 hours ago, Dean Barnett said:No one has answered why a crew member has to put the seatbelt in
I mean - that pretty much proves you aren't reading the replies in this thread:
18 hours ago, New display name said:
Lap bar has to be checked push\pull before seatbelt is secured?
3 hours ago, Dean Barnett said:You can’t compare a drop tower to a roller coaster
Yes you can. Both apply forces to the human body that risk ejection from the ride if the restraint is not properly fitted, and locked. Ironically Tyre Sampson could still be alive today if his harness was fitted with a supplemental seatbelt (even if it were made longer to suit his harness size).
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Two different parks - MW and DW - both have a mack coaster, both have seatbelts, which aren't seen on overseas versions of the rides - and both require the operator to do up the seatbelt, regardless of RFID.
Do you think Daddy Dreamworld and Daddy Movie World got together and said "this will really piss off @Dean Barnett" ??
Or do we think some external compliance requirement has forced them to have seatbelts, and required the operator to do it up?
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undoubtedly, that is the case, but didn't we conclude the track would turn the train around several times?
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Interesting that they've got two different coloured trains too. We haven't seen that since Lethal Weapon's Red\Blue trains became "purple".
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17 hours ago, Dean Barnett said:
How does RFID make anything safer? The only use outside of Australia is for rolling platforms - which we could never cope with.
We've been on this merry-go-round with you before. if you're too dense to retain the information explained to you 1000 times before, i'm not sure what hope you have left.
The RFID has to be scanned within a time limit after the seatbelt is plugged in. This means the operator has to be present at the time the supplemental restraint is attached. This provides the console operator, and the park, with assurance that the restraint is closed and locked correctly and has been checked before dispatch.
They aren't widely used in parks overseas but neither are supplemental restraints (seatbelts), which is what the RFID touch is checking for - so obviously they aren't required on most parks overseas if they don't have seatbelts... 🤦♂️🤦♂️🤦♂️
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12 hours ago, Baconjack said:
It would be much more productive to have the pitchforks out during a period when people actually visit the park. If rivals and west maintenance and flash gets delayed to well into the winter school holidays - then fair call.
Like during summer when the park operated on a limited number of rides (when it should realistically be everything) it was rightfully called out, but not on days when you’d be getting triple digit pax at most.Why would movie world close ever at all because there’s few rides open? They are a business, and if they shut, their main competitor is right up the road to take that foregone money, or anywhere else on the coast. Maybe charge off peak prices based on ride count that aren’t $110? (Something they really should be doing to get more people in who haven’t got annual passes already) That would eliminate the “ripped off” vibe.
It's not about productivity. I really don't understand how you're still beating this dead horse?
People are fine with closures in off season, it happens. The issue is closures in off season is normally 2, but max 3 majors at a time. Not SIX.
- This is like going to timezone, loading up a 2 hour unlimited game card and then finding out that all they have is whack a mole and ski ball. It doesn't matter that it's midweek outside of school holidays.
- This is going to KFC and they tell you they're out of chicken after you order and pay for your meal. It doesn't matter that its 11am on a wednesday
- This is going to the Cinema to see Sound Of Music, but all the songs have been edited out. It doesn't matter that its cheap tuesday's morning session
- This is having a round of golf, but 12 holes on the course are closed for groundworks. It doesn't matter that it's cricket season.
- How many others can the rest of the forum come up with to try and explain this to you?
It's a poor offering. All of the recent google reviews on the park are demonstrating the park is not meeting a minimum expectation. It's not acceptable, and you should feel bad for trying to excuse the poor experience as "those people who were disappointed should have known that they'd have over 70% of their rides down for maintenance"
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1 hour ago, STRAWS said:
I fully agree with you I did make a assumption and going of google reviews is not practical I own that mistake.
But I'm being serious at least from my point of view it seems like Village Price gouge on everything. Now every corporation does that. Dreamworld do it to but they big difference is that they are not as blatant at doing it. Movie World has increased prices and decreased their offerings. it seems like everything at Movie World is a up charge and all the free attractions are in a horrible state. Removing VQ and keeping fast track is what put the nail in the coffin for me.I don't know where to go from this but every time I go to Movie World I feel ripped off. I went with my good friend a couple of Months ago and we went on Wild West Falls as we sat down he still had his hat on. The staff member asked him to remove it but he didn't hear as he has bad hearing and the staff member made a comment calling him deaf and when he said it again he did it. But people don't pay $200 to get in to get treated like that. We didn't report him but we should have.
There's something I want to highlight here -
- You complain the park is price gouging.
- You admit every corporation does the same thing.
- You agree the competition does it, but is not as blatant.
- Everything seems like an upcharge
- Prices are up
- offerings are down
- Every time you go to MW you feel ripped off.
There's a very simple solution - STOP GOING TO MOVIEWORLD.
At this point i've been saying this for years I might as well set up a recording. So long as people keep lining up to give them money, there is no motivation for them to change their practices. They keep monetising things because those things make a profit.
Dreamworld "isn't as blatant" because they're trying to win people back. They need to offer people a reason to visit and see that they've changed and their best option is to be cheaper than the other guy. (but they do still need to make money, it's not a charity).
We all knew, when BGH bought into the business, that things were going to change. They were going to cut costs, and increase profits. They need to turn the balance sheet around to make the business more valuable than what they paid for it, and then they want to sell it to make a profit on their purchase price. They're an investment capital business, not a theme park business, and it was always going to happen this way. They are doing whatever makes money.
But if you stop paying them... if they stop making money... if the value of the brand, or the business goes down, they will need to change how they do business to improve the reputation, or... eat the loss.
The very simple solution to fix all of the bad things happening at the park right now is....
JUST DON'T GO.
STOP GIVING THEM MONEY.
VOTE WITH YOUR WALLET.
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The gates are already open and the grouped guests are already inside the airgates, on the other side dealing with loose articles. that doesn't show the train being unloaded, or where the last trainload of other guests are. It doesn't show how many staff are working the ride, or what conditions they are working under. The seats do not have a redundant failsafe (seatbelt) nor are they RFID confirmed by the operator either.
There are so many things in this video that just cannot be achieved here. Could our operations be faster? Of course they could. But pointing to foreign parks as a standard is not the way of it and
HOW DO YOU STILL NOT UNDERSTAND THIS?
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14 hours ago, Dean Barnett said:
Heck they could even have the basket thing at the door you walk through - then the only extra thing the attendant needs to do is take it to the unload station... hope they can handle that.
You still have no idea how much work ops crew have to do, and think they should get more tasks to do than they already have. The person who would need to do that is also regularly the grouper \ fast track checker. Go back and read the TRRR coronial inquest and see the criticism laid at the feet of the park for giving the operators so many other tasks to do that they couldn't concentrate on safety factors.
14 hours ago, red dragin said:You're more trusting of your fellow humans than most. Theft would be a major problem if everything went into one basket.
Amusingly - Electric Eel is the one ride I had major anxiety over my items. I saw the operator leave the tray of our belongings at the ride exit, fully accessible by guests still waiting at the exit for their friends to get off the ride. I bee-lined it for that tray to make sure I got my phone back, and I remember thinking what a stupid system it was at the time.
12 hours ago, Dean Barnett said:I haven't had any issues with platform buckets during my travels 😕
There it is. Things are fine for you, therefore it must never cause issues or be a problem for anyone else.
11 hours ago, Prequel said:I don't like the current locker system, but I don't see how they could fix it without a complete redesign of the stations.
As i've already said, times have changed, and SE is coming up on its 20 year anniversary. The locker system is outdated, and honestly - it costs them an extra staff member at the front to ensure loose items don't enter the queue (with a second staff member manning the lockers in busy periods too).
A complete redesign wouldn't be that expensive, and would save on staffing costs. Maybe once Oz opens up, they'll do something about it ?
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9 hours ago, STRAWS said:
I understand that it came across that way but with a lot of the reviews I have been seeing a lot of people said they weren't given refunds.
here is an a example there are more clear ones from earlier but this is all i could find.
Oh, I see what you mean now - so you're referring to a period prior to the large swathe of current closures, which, judging by how long ago it was, potentially was in the middle of the easter period, where most rides currently closed were in fact open?
The person spent their day at the park without making any effort to speak to someone in guest services, and only after they left, did they appear to email the park to complain.
On an unrelated note, I can't wait to go to the cinema, watch the entire movie, go home, and then email them to ask for a refund because in hindsight, I didn't like what the movie was about.
If you're looking for evidence of their refund policy in reviews, you won't find it. Usually because the people who request a refund don't slag the company off on review sites. Even if the park does offer some sort of compensation, it will be done behind closed doors - they'll PM the person and make it right privately because if they post publicly what they offer someone, it tends to have a steamroll effect.
The company has a 'no refund' policy on their website, however that is essentially for change of mind \ matters beyond control of the park such as weather. If a person has purchased tickets based on the marketing of "over xx shows, rides and attractions...." and arrives to 70% of the park closed, thats a fundamental change to the service you signed up for. And the park knows their obligations under ACL.
QuoteConsumers may have an agreement with a business to provide its services over a period, for example a gym membership, or music lessons. If the business changes the nature of the services during that period – for example, in person guitar lessons replaced with online guitar lessons, or gym memberships replaced with access to online workout plans – consumers may be entitled to a remedy.
If we apply the above to the services offered by the park, a remedy is available under ACL. Businesses won't advertise this, and you should know your consumer rights well. The park might argue that you saw the sign out the front and chose to enter, but the sign out front doesn't always show every closure, given maintenance may not have finished morning checks when you've lined up.
But if you enter the park, wander around for an hour or two and realise just how much is wrong - and you go to guest services to raise the issue - you will be entitled to a remedy under ACL. If a refund is what you want, then you should stand firm on that and specify that's what you want, and why. Emphasise what you wanted to do when you visited and why that isn't possible.
If you come out 30-40 minutes into a movie and complain to the manager that something is wrong with the film, they will generally refund you. But you do not watch the movie all the way to the end credits, go home and then email the cinema the next day asking for your money back.
I stand by my original assessment - you're making a big assumption.
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So, they do it - and then you come back here complaining about how inefficient it is?
Might as well put in some turnstiles while they're at it, yeah?
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39 minutes ago, Baconjack said:
How many people are coming from interstate in May/June? Probably very few.
Don't forget your internationals.
But here's the problem. The park trades 363 days a year. Thats their choice. They charge over $100 for entry, only to have more than 65% of the park's adult-suitable attractions closed (and more than 30% of the kids rides down too).
You're making excuses for them because 'this is normal for this time of year' but it demonstrably ISN'T and you're even doubling down now, saying if everything is open by next holidays, then everything is ok?
No, that just isn't acceptable. We've heard from a former Ops crew how they'd aim for two rides down at a time, three at the most, AND AVOIDED WHEREVER POSSIBLE.
This is DOUBLE THAT.
43 minutes ago, Dean Barnett said:Is there something forcing them to open 364 days a year? It serves no purpose right now - guests are outraged, staff don't give a fuck about anything and even food places close at 2pm!
Probably don't want to give Dreamworld an open invitation to make bank on the weekday visitation. You know, cut your nose to spite your face kind of business.
3 minutes ago, New display name said:Long time staff members. MW is currently running 31% of it's rides. If 69% of rides aren't operating, at a guess, your chance of getting hours, has been cut in half.
And they've just closed Showcase, which was run by Ops crew too, so another 'alternate' position has been lost on the roster too.
2 minutes ago, Dean Barnett said:Genuine question - why don't they just staff the rides they are running better.. have two people a side checking trains etc etc?
It's not always that easy. Not all staff are trained on all things. Some rotations are completely offline. You don't have anywhere to send some of those staff because all the positions they're trained in are closed.
And some staff who might have been trained haven't done it for so long they 'lose' the ride and have to be retrained. And this will slow down ops even further.
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23 minutes ago, Dean Barnett said:
Instagram post on the 5th of July, 2023 (300 days ago) teased "The Flash: Speed Force! Coming April 2024"..
It's the first of May tomorrow... and we don't have a opening date.
You say this like anyone is surprised. most announced attractions over the past 5-7 years have missed their targeted opening date.
Nobody is shocked, but at least the park has been actively responding to people asking on socials that they're nearly there.
Like its a shock that any ride opening has a hiccup. SMH.
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4 minutes ago, Dean Barnett said:
Oh too hard for them to do their jobs?
🎻
oh fuck off.
You're the first one to come on here and complain about how slow operations are, and how much faster they could be if they just copied *insert overseas park \ ride example here* with complete disregard for whatever possible regional differences in law and compliance they may be impacted by, and then in the next breath make suggestions that would demonstrably slow down operations even further.
I've been on Electric Eel and that station is PACKED with staff. The park has more than double the annual attendance and a comparable ticket price, and lower wages make it easier to staff operations positions.
Go back to spinning your little turnstile.
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1 hour ago, STRAWS said:
considering they probably don't give refunds.
Thats a big presumption on your part.
My guess is anyone going into guest relations is going to get a free return ticket, and if they're out of town and unlikely to return, begrudgingly a refund would be issued.
Passholders on the other hand don't really have any way to argue given the value and length of validity.
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7 hours ago, Brad2912 said:
Well that makes sense, it’s permanently closed.
Whoa, slow down, let's not be too hasty. I think its worth pointing out that Village Roadshow have updated their website the day something closed to reflect it - they don't always do that... (this screenshot taken this morning)
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39 minutes ago, Baconjack said:People complaining that rides are closed at this time are living under a rock. It’s been this way for decades before BGH ever came in the picture
Let me get this straight - major rides are having rides built right next door, or within them, every winter?
No.
I'm sorry, but when your headlining (only) attractions are Roxy, Green Lantern and Justice League - you probably shouldn't be open.
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I repeat my original statement.
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2 hours ago, Tricoart said:
so I’d assume (or, yeah, hope)
We've played concept art vs reality before. See also Leviathan, Trident. So its a fine assumption, but hope is all we have right now...
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1 hour ago, Naazon said:
also includes a free backwards seat ride.
You reckon Dreamworld is gonna pay for admission to Sea World or Movie World as part of the deal?
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God I hope they cover the building up with themeing or some foliage rather than just paint it. We all thought the TOT building stood out like a sore thumb... this box is huge!
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DCR's boxes don't rotate when they're only running one train. And they almost never run 2.
On 25/04/2024 at 9:31 PM, REGIE said:You could cross the train to the other side of the station. Put your bags into storage. Then the boxes slide into the unloading station and when you jump off you go to the left. Grab your stuff then leave to the right again.
Exiting people to the wrong side just to collect loose items delays the advancement of the train into the load station. it would only serve to cripple cycle times even further. Trains can't launch until the unload station is clear and this would massively inflate the amount of time the train would spend in Unload.
SE is coming up on its 20 year anniversary, and they have changed the TVs in the queue recently. I feel as though they haven't forgotten about the ride, and given its proximity to Oz, the queue systems of 2005 are a little antiquated. SE was built in a time when most people didn't live on their phones - Smart phones were virtually non existent or stupidly expensive. It wouldn't be until 2007 that the first iphone was released...
The park has been sprucing up a lot of things of late (no doubt BGH wants to go to market once Oz is at the top of the Hype lift hill), maybe SE does have something in the wings to improve and modernise this?
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Superman queue possible storage box system
in Theme Park Discussion
Posted
And for those who don’t read the whole post, it says superman lockers are being removed