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ShakeShack

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Posts posted by ShakeShack

  1. 20 minutes ago, DaptoFunlandGuy said:

    I haven't seen any pics of this, but from the sounds of it - it sounds like your usual Aussie WH&S requirements due to fall risk.

    Jaggs posted the attached picture on his page earlier this week. Strangely there is only new railings on the left side of the building and not the right. Generally access to this roof has only ever needed fall arrest harnesses, and not railings.

    Not sure what is going on with the windows either, but it looks extremely crap imo.

    353413604_979646873213534_1454727452078181195_n.jpg

  2. 1 hour ago, Noll_57 said:

    What is this monstrosity? 
    7089BF75-F5B0-42FE-8986-F5FD821DF71F.thumb.jpeg.c61d8bda55e635eef926ce58c320a530.jpegEE0F1E3F-C6AB-4CA9-8F42-007952E2D1F7.thumb.jpeg.4bc5742516268b011eb36c3d82e5e993.jpeg

    This is their new zip-line for this year's second Heroes & Villains event. For some unknown reason, they've not used the existing infrastructure built into the Dru Building, for events a few years back.

    They should've at least added a themed wrap to the scaff, or maybe a big construction company logo to it? That's how the parks operate these days right?

    It seems as though they have also added some dreadful railings to the top left of the Daily Planet building, whilst also covering two of the windows, again for some unknown reason.

  3. 1 hour ago, DaptoFunlandGuy said:

    Marvin's footprint takes up about 40sqm. The space between the HWSD exit doors and the hut is quite a bit larger than that - however i'm not sure whether it's viable - and would depend on what they use the space behind first aid for -

    map_20230402.thumb.png.84a49a147a832eeb6572e2df20a22f0d.pngmap_20220816.thumb.png.9b46cd6e328fe803c4713f708ab07e8b.png

    The hut is connected to another structure, which is also connected to first aid. 

    The hut shares a common wall with first aid. The entire building is used by that department.

  4. On 14/5/2023 at 10:50 PM, Rivals said:

    could Surfrider be constructed and commissioned in time for the event? it would make sense to open a new DC coaster in a DC event, could it be why they swapped the events around? or is it impossible to get the ride open by the holidays. 

    On 15/5/2023 at 7:05 AM, REGIE said:

    If they move quickly which they seem to be doing and weather is all good I think they would be able too.  Depends if it needs to be fully recommissioned. And how many tests it has to do.

    That was the original plan, but I hear there are some delays with this, which will most likely mean it not longer will hit the event deadline. That is why they swapped the event, but now have missed the mark anyway.

    As far as I've heard, it will need to be fully recommissioned, as it's considered a new plant. The fact we haven't seen vertical work start yet, it's not looking promising.

    On 15/5/2023 at 10:34 AM, DaptoFunlandGuy said:

    Hopefully the joker loses some weight... ;)

    IYKYK.

  5. 21 minutes ago, themagician said:

    So no Hooray for Hollywood this year?

    The Heroes and Villains has reappeared on the parks website home page as things to see and do, which made me think it was returning soon despite it only happening 6 months ago

    IMG_5780.thumb.jpeg.9ab8505f60b126435a7ab2f499f27a06.jpeg

     

    19 minutes ago, TBoy said:

    A bit disappointing is HFH is being replaced by HVS. Instead of having multiple events MW just decide to do the same event multiple times in a year.

    HFH will return in December this year.

    June/July's Heroes and Villains will take place later in the arvo, new lighting show and so on. They're currently in the process of restoring the OG Main Street zipline for it as well.

    • Like 1
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  6. 3 hours ago, Park Addict 93 said:

    This is my thinking too, drawcard for each holiday period.

    June/July - MW special event

    September - Surfrider

    Dec/Jan - MW special event.

    I honestly don’t mind that it’s a similar colour scheme to SE, especially if it’s a Supergirl theme. Have a good entrance sign so those going to ride SE will notice, it’s not like Jet Rescue tucked away under the remains of a bridge.

    From what I've been told, they were originally aiming to have the attraction opened for the June/July school holidays. Soon we will see them announce that they're redoing the Heroes & Villains event during this period.

    It seems as the build has been pushed out though, so unlikely it will still align.

  7. 3 minutes ago, Naazon said:

    "its an event space now" argument is bullshit. Both sides are used for event spaces, which is why the queue polls are removable.

    Punching a hole through a wall isn't large capex, its a bit of framing, some doors and electrical work + sign off. Adding the extra emergency exit would allow them to increase capacity for the said private events.

    When did I use it as an argument? I was saying, until they get told they can only sell that space to 300 instead of 500 people, they aren't going to do shit about it.

    It's not as simple as that though, if it was, surely you would assume they have already done it?

  8. 17 minutes ago, rappa said:

    All largely irrelevant though in the unique case of the Gold Coast. 
     

    The two single most determining factors for GC theme park visits are

    1- Are we going to the Gold Coast?

    2- Do we want to go to a theme park?

     

    Australia does not have the luxury of the large number of options in say the USA. We can’t research reviews and choose a destination based on them. In most cases people are choosing a GC holiday and then there is one option. 
    A choice between Village and Dreamworld will be largely price/offering driven, if in fact a choice at all, many visit both. 
     

    As someone who reads reviews myself I will 100% agree they matter when people are making a choice, but as I said above, there isn’t really a choice to be made in the case of GC. 
    Adding to that, I’m sure I’m not the only one who completely discounts all 1 star reviews of anything as nonsense and tend to look for the ‘truth in the middle’ in the 2-4 star range. 
     

    In no way am I suggesting (nor have I once) that our parks are perfect and should get a free pass at any negatives. 
    I’m just saying angry typing visitors on google posting a review whilst on their way home probably shouldn’t be the measure. 
     

    Just the same as when someone says “we only got 2 rides all day” we shouldn’t be taking that to mean literally 2 rides. 

    It must be a heavy burden knowing everything...

     

    18 minutes ago, rappa said:

    probably shouldn’t be the measure. 

    No it shouldn't be, but going back to the original point of discussion, the median wait times and the attached data show that there are clearly issues within the parks, and specifically the way they are operated.

     

    19 minutes ago, rappa said:

    Just the same as when someone says “we only got 2 rides all day” we shouldn’t be taking that to mean literally 2 rides. 

    Clearly you and @joz are struggling to see the irony and sarcasm used in my original statement.

    I do apologise for the fact that this could've been missed due to you focusing on sharpening your pitch forks... /s (Just in case)

  9. 1 minute ago, joz said:

    You fell into the trap of talking nonsense. Do better.

    38 minutes ago, rappa said:

    The fact it’s possible to generalise is because something is common. 

     

    The white knights are out in force today.... I struggle to comprehend how you expect discussions to take place, when the second you opinion isn't reciprocated by another party, you turn to attacks and belittlement.

     

    Just now, rappa said:

    I will never understand why people who so consistently share their seeming hatred about parks and the people who run them spend so much time visiting them 🤷‍♂️ 

    The same could be said by those who continue to work within the industry...

    • Love it! 3
  10. 1 minute ago, joz said:

    Two? You're talking shit mate.

    Sorry, I fell into the trap of generalising...

     

    Just now, rappa said:

    You’re telling some great stories but that doesn’t make any of them reality. 

    I'd love to know what parts are "great stories"... Or which part of my statements are not realistic, or based off some form of reality.

  11. 1 minute ago, rappa said:

    Exactly. 

    Obviously you agree with everything else I've written here, so that's great.

     

    5 minutes ago, ShakeShack said:

    People vote with their wallets, not their Google reviews....

    In which, they visited over the school holidays, realised the place was packed and staff couldn't keep up. Decide to skip that property in the future.

    • Like 1
  12. 59 minutes ago, New display name said:

    So you add another emergency exit.

    Or you widen an existing exit will give you extra people count.

    All of which would require a large amount of capex, which they won't go for when they can have guests sitting in the sun for free...

    The space still makes money, unless private events are threatened, they won't touch it.

  13. 25 minutes ago, rappa said:

    If it’s one thing Aussies are better at than being slackers it’s tall poppy syndrome. 

    What a stupid thing to say.

    It's evident that SOME of the leaders aren't driven by anything besides notoriety. You and I both know the culture within the company is shocking in majority of the business areas. Shit morale leads to poor performance, it's as simple as that.

    There is not an inch of tall poppy syndrome within my reply or original opinions. If the heads of the business, and the managers on the ground aren't prepared to get their boots dirty, make a change and display expectations, why then should the "lazy and unmotivated" ops care?

    As recent as last month I witnessed a leader ripping into his staff, in front of a large group of GP, criticising their work, and reprimanding them, because they were struggling to wrap their head around an outlets new POS system, a system that they had no prior training in. Do you understand what I am saying here?

     

    25 minutes ago, rappa said:

    Yes they have been smashed. They have been insanely busy, which is a good thing. More people = more people to make up 3 ride google reviews and general have a piss and moan online because they are annoyed 7999 other people also wanted to theme park that day. 

    That's not the point of discussion though. The fact of the matter is, these attractions are putting through a 

    Movie Worlds pax capacity hasn't increased, yet their attractions line up has. We weren't seeing this type of attraction wait times pre covid, yet they were still doing record crowds. This comes down to poor operations, running attractions at a 3rd of their possible throughput. I will say it again, clear and concise expectations need to be set, otherwise it will be the same shit.

    A theme park being full to the point that you're getting on 2 attractions in a day, is the result of poor planing, design and operations. It's as simple as that.

    You do understand people can have a terrible day, deciding to never visit again, without going and leaving a review online. People vote with their wallets, not their Google reviews....

    • Like 2
  14. 12 hours ago, rappa said:

    I’m just here to say this, and it’s absolutely true so to hell with anyone that wants to criticize my comment. 
     

    But sadly, by and large, Australian workers at the age and level of your average ride attendant are lazy and unmotivated. Does that mean the parks get a free pass? Of course not, but as pointed out, when it’s home time they will work harder to get out of there. 
    As long as that is the pool for staffing them our parks will suck at operations compared to overseas. 
     

    You can see this easily in hospitality, as it’s genuinely the same pool. With the absence of European and north American working holiday tourists over Covid staff in hospitality here sucked!! It’s slowly getting better. 
    But theme parks don’t employ working tourists, so you will always have these feet dragging staff. 
    That really is a big part of the problem, it’s largely generational and somewhat uniquely australian in nature. 

    I don't think that's very fair, and extremely generalised.

    At the end of the day, it's up to the operator, the managers, and the supervisors to create and maintain a culture of what is and isn't acceptable. The parks should be looking at these numbers, and trying to resolve them any way they can. They have been absolutely smashed these holidays by reviews and the media, yet no action has been taken as of yet.

    Shit rolls down hill, the culture within our parks, and specifically within VRTP is woeful at best. Sure there is a small percentage of staff who are there cashing their cheques and going home, but to shoehorn the rest into that category is a bit rich.

    Changes need to be made at the top, expectations need to be set, and actions need to be taken. By far the laziest staff, are those at the top.

  15. On 25/1/2023 at 12:16 AM, Naazon said:

    Be cool if they doubled the queue line, using the whole indoor building, one side standard cars and the other side spinning.

    Unfortunately this won't happen. Currently, they legally can't fill that space due to fire egress issues. In short, there aren't enough emergency exits in that space to cater for the amount of guests.

  16. 22 minutes ago, joz said:

    I suspect this will be confirmed, but my understanding is Sea World Helicopters has not been run by Sea World/Village for a few years. It's similar to how SW cruises are not directly run by SW but by a 3rd party.

     

    Having said that, I think trying to unravel the corperate structure so we can figure out how this might affect different company reputations in the public eye is probably not something we need to be doing at this time.

    Sea World still own multiple aircraft, but lease more from Menzie Aviation. A lot of their operations are handled by a 3rd party, but ownership is still in part with VRTP.

    The two aircraft which crashed, are owned by VRTP.

  17. 2 minutes ago, Dean Barnett said:

    I said it in the other thread - the least they could do is pause the digital billboard campaigns - they can’t even say when the new area will be operational now 

    Likewise with EDMS and Social Advertising.

    Currently, they're trying to derail their hype train. But can't and shouldn't continue to push that it's open, as clearly this is not the case.

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