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Showing content with the highest reputation on 21/03/24 in all areas

  1. Absolutely. Ever since BGH Capital’s takeover of Village, the guest experience has taken such a dramatic nosedive and their poor management and cost-cutting is destroying the park’s reputation at a pretty alarming rate. It’s clear they only care about profits and don’t have a clue what made the park so special in the first place. So sad to see a place I loved so much fall so low.
    3 points
  2. Real progress would be seeing the park sold to a company that knows how to run a theme park, and actually cares about the place. I know there are still some people who work there that are actually passionate about the industry, but I feel like they are probably being cut off at the knees by people higher up.
    2 points
  3. I am hoping if BGH does end up selling Village Roadshow it goes to an operator like Merlin or Parques Reunidos, if it is the latter WNWGC and RWS will be reunited, as well as Movie World and the other WB parks. But I cant see a sale of the parks without the cinemas and studio, which I can't see Parques or Merlin wanting.
    1 point
  4. We all knew that was the case with BGH. They weren't in the game to run a park, they were in the game to make money. They need to increase the value of their assets while cutting operating costs to make the books look good. What they need to do then is flip it to someone else before their actions completely ruin the park. That's the race they're in now. Hopefully to Kirby's bail in the deal too.
    1 point
  5. i’m sorry but i just find it insane a brand new little kids drop tower needs over 2 months of maintenance. the problem with Movie World is, what else is there to do besides rides? yes, Dreamworld has 5 rides closing for 2 months+ (half for good reason) but they have much more to do then just the rides, they also plan the maintenance out so major rides aren’t offline at the same time. i don’t really think it’s comparable especially when you look at the ticket prices.
    1 point
  6. Just to add another thought: Roxy is really the only 'family' ride at the park that is suitable for all ages and body types. It should definitely have some more effort (and money) thrown at it, because it is starting to look a little dated. I'd personally support money spent on this over another roller coaster.
    1 point
  7. I don't think anyone is disputing closing once and doing all the necessary work. The thing that people are pointing out is that they're doing that on SE AND Batwing AND DD (which has other issues) AND Scooby all at the same time, with a lot of unplanned stoppages/late openings/closed seats on GL, Rivals, RR, and WWF. There have been several days where MW were charging $110 single day entry for people to watch HWSD2, and see Batman showcase because every single adult ride has been closed, as well as Road Runner - meaning there was not a single roller coaster or thrill ride operational. That is an unacceptable situation to be in and is 100% due to the park's management failing to invest adequately in the maintenance of their rides, plan maintenance schedules properly, and replace defunct rides in a timely manner when it is clear that they've reached the end of their lifespan (SD, AA, DD). But also due to the types of rides and attractions they operate. A simulator ride like Batman could operate even if one or two simulators failed - just at reduced capacity. The Movie Magic show could still operate if one of the show elements failed, other areas of the show could be padded out and the host could still explain how things work with other demonstrations. It also means that annual maintenance can occur on part of the attraction while it is still operational, reducing the amount of time it would need to be closed. It is also apparent that there are management issues from staff attitudes toward visitors. Staff are not friendly, none of them want to be there, and replies to customer complaints on social media have shown absolute contempt for visitors that just wanted a fun day out with their family. Compare that with DW, where they acknowledge they are in a state of transition, they know most of the park is a construction zone, but the staff are engaging, friendly, courteous, and genuinely want to see people enjoying themselves. I visited DW for the first time since 2015 the other week and the staff were the single most memorable part of my day. The staff issue at MW is what really indicates this is a top-down problem because the front line workers are unsupported and have no power to fix the situation for unhappy visitors. A theme park is a retail business, a service industry business, an art/design and performance business and a heavy machinery business. Movie World was once the stand out performer in Australia for all of these, but it's fallen behind in all of them and completely bungled the last one. People are rightfully pointing out that 2 month closures should be unnecessary, and planned overlapping closures are just bad management. But 2 month closures when you've got so many other closures - planned or temporary - happening in the park to the point that people are paying full price entry and cannot go on a single ride, is what most people in this thread are complaining about. Yes, DW have some extended closures for various reasons, but the difference is in the broader context of the park's offerings and operations.
    1 point
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