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Showing content with the highest reputation on 20/05/18 in all areas

  1. And as an enthusiast of mechanical devices (trains, rides, cars, bikes, boats) rather than a theme park enthusiast, I don't know of that application of the word. As didn't several other forum members who I'd consider to be enthusiasts based on their years of contributing to this forum. Rather than attempt to "look cool" by using jargon, perhaps they should work on their spelling and sentence construction. Being able to articulate yourself correctly is a good way to earn respect anywhere in life, rather than using an obscure term I (and others clearly) have never seen used on these forums.
    2 points
  2. And clearly no one has any idea at all what you mean. As I say to my 6 yr old "use a different word so we might be able to work out what you mean".
    2 points
  3. Had a quick look into the facility after work this afternoon, (didn’t have my camera on me so enjoy these shots from my phone)
    2 points
  4. You cant make morale and happiness with money... its not about wages. The village parks used to have as much fun and social recreation behind the scenes as front of house back hen John Menzies ran the place. The staff would have industry deals at venues all over town. There would be catered (with alcohol) after hours parties for staff almost monthly, and un official organised gatherings in town even more frequently. Then there was the famous annual Warner Village ball which saw all staff (1000s) treated to a sit down formal dinner, unlimited drinks and festivities all night, and handing out of employee of the year awards. Many staff lived for this annual party which was renowned for being one of the best on the coast. All these things made the place more than just a workplace. When Tim Fisher came in, all that stopped, there is no such thing a ball or a Christmas Party anymore, any staff function is held on site and is about as exciting as you can imagine from say a Trivia Night with free Soft Drink! WOO With so many companies being all about employee benefits to retain good staff these days, it's safe to say Village are as behind in staff relations as Dreamworld are in strategic direction. It's people that make your business, end of story.
    2 points
  5. STAPLED is a common word used in the theme park industry to describe a harness being pushed down and locking into place with excessive force on the human body. STAPLED is a word which should be understood by all theme park enthusiasts in order to be declared legally as a theme park and/or coaster enthusiast.
    1 point
  6. Far out, I’m no spelling nazi but a proof read before posting isn’t hard... Staff were stapeling people?? right... scooby stuck before the backwards drop? You weren’t stuck, you were probably just the second car to be released backwards... Isn’t WWF always open 10-5 on weekends ?
    1 point
  7. Thought this would be worth the share.
    1 point
  8. All theme parks are an experience and realising high customer satisfaction with that experience starts and ends with customer service. That said, I find it hard to believe that an entire company of front-lining service staff seem to have an issue with being satisfied in their roles whilst the folks next door don't. Most people want to do their job well and take pride/satisfaction in what they do regardless of pay or age. So then, what's the matter? Whenever this happens (whether that's in a theme park, or a restaurant or a hotel) you've gotta ask: are they not being supported by their managers? Are there practices and rules in place that suck the life out of employee's motivation and passion? Is there not sufficient training? Do executive level staff fail to understand the essence of the business or are they unable to rectify these issues in a timely manner and if so, why?
    1 point
  9. So this is a normal visit to Movie World for you?
    0 points
  10. Went to movieworld yesturday and lets just say it was a very intresting day😂 - staff on DC Rivaks where very slow and started stapeling people - Scooby got stuck just after the elevator before the backwards drop - Arkham was having pretty fast dispatches - Wild west was open 10-5 not 11-4 - Doomsday Was having technical difficulties with the floor - Staff on greenlauntern where so rude and Got angry at a kid because he didnt want to go on - there was a really bad smell (sewage problem or something) at the wild west backdrop
    0 points
  11. The little things that never seem to get repaired or replaced, to me, is like basically saying we don't care. So if you don't care, that means you don't have pride in your business, which to me means you don't care about us as guests then either. So it all slides down hill from the number of small little things you never see changed. Big things tend to stay the same at our parks, the rides are still there, the buildings are still standing, the actors are still.... err... acting? but when im sitting down with the kids eating lunch and I see a small hole in the wall, some broken pavers or a torn curtain, only to come back 3 months later and still see the same thing, i kinda feel like nobody is putting any effort into presentation and it's all just turning to shit. Here's an example, at movieworld, the toilets around the side/back of dirty harrys have had a broken urinal for what seems like years. It's gone, the pipe is sticking out with a bit of tape on it. That's it. Is that the best you can do? what about tiles falling off the wall or the taps which don't turn off properly? how about the mold on the main street roof and running down the sides of some of the buildings? Im assuming thats what the black stuff is. When you are sitting down people watching, you start to notice lots of little things that you don't mean to notice or aren't trying to notice, it's just what happens when the kids are slowly making their way through a lunch they said they wanted but are trying VERY hard not to actually eat now its in front of them!
    0 points
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