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Showing content with the highest reputation on 16/06/16 in all areas

  1. Hello There, Thanks for the welcome and the excitement of finding the expected questions waiting for me :-) Lets get those out of the way. 1 - Why did the mine ride close? - Well it was old, was no longer meeting safety specifications, and needed a lot of investment to keep her going and update to her to meet new requirements. It is still there because we loved it as much as the guests who still ask about it near on 10 years later, and we were not ready to let it go either. 2 - When will the mine ride open again? Good question. As you well know, we have done some preliminary testing and signs are positive. We have also been working hard on refurbishing, updating, and getting back on top of a lot of general maintenance that fell behind during some lean years. Significant investments such as the TI project are very much the priorities. It is all about available capitol, where to slot a "cross your fingers" project in to what we have already committed to. Cross your fingers is not because it is not a win we want to have, it is because there are a lot of maybe, and we think so, around what needs to happen to get it where it needs to be. So for now we are doing what we can, when we can, in-between everything else. Long answer short, I don't know yet. 3 - Why hasn't the mine ride opened already? See above. 4 - Why haven't you gotten rid of the motocoaster? Because, and stay with me here because I think this might come as a shock, it has major throughput, and holds much love for many. When the motorcoaster is down we hear about it as loudly as we do for Buzz and TOTII. 5 - Why haven't you moved the vintage cars back where they were and gotten rid of the motocoaster? Because that would be a major investment for a marginally loved attraction into prime real estate and what do we gain? 6 - Why are you still reading this when you could be reopening the mine ride? Who says I don't have tools at the ready, while I am replying? 7 - Is the mine ride open yet? see above. 8 - When are you getting a good rollercoaster or dark ride? - It is in the 10 year plan so sometime in the next 10 years. ;-) Thanks for the invite and I am happy to have the open conversation. I also appreciate the introduction reanimate35. I will answer what I can, when I can. This was fun, what else have you got?
    10 points
  2. We knew, that conversation is long gone.
    9 points
  3. 1. These all would really require in-depth answers, so I hope you don't mind if I give you the gloss version. Its not a new desire, just one being realised due to the ability to restructure resources to try and achieve both new projects, keep up the existing assets and stay on our annual maintenance schedule. Having a bigger park comes with bigger requirements but we seem to have found a way to get this all happening. An old park looks quaint and blended, when you put new in the effect is often that rather than dazzle guests, it highlights what it old. So, we are trying to keep up with a makeover one precinct at a time. I would be surprised if you have been able to avoid doing one of our smartfeedback survey's when visiting the park, and this feedback comes to us in real time, the data is amazing and allows us to monitor sentiment and desire. We listen to what guests are actually asking and what ranks highest, gets the most attention. Of course this is mixed in with what we collect from calls, social media and email feedback. 2. the first answer actually touches on that, and yes we watched and listen. 3. That is the benefit of approaching this as a 10 year plan, we have the ability to know what is in the pipeline and can be fluid as required. This is also why we do our big announcements only once confirmed, as we have learnt it does not benefit anyone if I say, "Mine ride is opening 2016", then due to what we are hearing from our guests we decide that it needs to be pushed back to 2017. The loud message is then mixed with.. but you said Mine Ride in 2016. So what is 100% confirmed is what is put in lights. 4. I think a better question is, will be utilise this competitive advantage. The answer is yes, absolutely and there are plans. 5. Yes, all changes have been to reduce faults. The ride is one of our most sensitive and we operate to its maximum ability within stabilising measurements. And yes, this does change frequently as we update and alter rides and manufacturer specifications. 6. Currently it is close to 60/40. But this is during a campaign for B3G1F and launch of Memberships coinciding with an off peak period. What we sell changes around 4 times a year and this is why we leave our gate interchangeable in structure. 7. The Cyclone was a nice surprise that we managed to sneak in around other bigger projects so the reveal was on spec. 8. Gold Rush. Moto - Well we do have a few things we would like to do to Moto, and plan to before worrying about the track colour for now. More on ride cycle and greater comfort. But, we don't disagree with you it is all priority. Do guests talk about track colour or the experience? This is where where have to make the decision. The fencing around that area also doesn't match, so it is on many hits lists but will get to the action list when we can. Waterfall - Strategically we are moving faster towards water conservation with active changes rather than just following council restrictions. Water collection for more grey water use etc is one of the background changes we have been implementing. Thinker smarter and longer term. As we can upgrade to make older features more efficient then we can bring them back to life. Future - Yes I can confirm. Is it ready for discussion? no. Do I think it is the answer to the prayers I read here? No. but I think you will see the logic in where we are headed? Yes I do.
    7 points
  4. Hard to get good help these days! Wait! I am the help :-( Thanks Alex B. That made everything worth it.
    6 points
  5. ^ Thanks Alright, so a while back in one of these threads you may remember we were getting some messages from Dreamworld's social media team that I was relaying between them and Parkz. Then they went quiet and I didn't hear back from them for a while. I got a nice reply from them on Tuesday which I got sidetracked and didn't mention on here. You may also remember that I asked for photos which were not provided. The reason being the maintenance guys were under pressure to get everything done on time and now obviously they're still quite busy with a few rides down currently. That's fair enough. If it wasn't for the crappy weather outlook for the weekend I'd try to get some pics myself (of whatever is safe to do so obviously). The person who's been responding to me calls themselves "The Original Belinda" and there is a possibility they will join the forums in an official capacity if time permits. The good news is, judging by the response above, they already know we're a little crazy. They also know that they're going to be inundated with questions around Eureka which will get old and annoying fast and quite possibly make them run for the hills, so lets try to play nice. Also a lot of us, myself included, don't always have a perfect track record with new members making claims they're from a particular area/park/team/where ever. So, if they do join officially let's try not to be too rude to them, and maybe, just maybe we can develop a great relationship with them like we have with Mark Shaw. Finally, just to get the obvious out of the way so no one else has to.... Dear Original Belinda 1 - Why did the mine ride close? 2 - When will the mine ride open again? 3 - Why hasn't the mine ride opened already? 4 - Why haven't you gotten rid of the motocoaster? 5 - Why haven't you moved the vintage cars back where they were and gotten rid of the motocoaster? 6 - Why are you still reading this when you could be reopening the mine ride? 7 - Is the mine ride open yet?
    3 points
  6. 3 points
  7. The 180 changed some things but visitation and usage also played a part. How guests view WWW and how they use it became a new world during the introduction of all inclusive passes. It changed the way Themeparks operate enormously. Once a stand alone park, we like to think of it as part of Dreamworld now and that is something that helps make us unique. We are a wet, dry and a zoo all in one. We still have plans for expansion in WWW. The smaller additions to the park are still part of the greater plans, just not as quickly as the perception may have been originally. Thanks joz, Koala fingers make it surprisingly hard to type too. To answer you question though... Absolutely. Cheaper passes have meant more return guests and they have noticed, responding positively for sure.
    3 points
  8. Wow this is an exciting day! We've never had an actual koala join the forums before so this is a first! Seriously, thanks for answering so many questions in such a surprisingly frank and honest way. I have one(ish) question; over the past few years there has been a noticeable improvement in the upkeep of the park, with many facilities having been renovated and refreshed. From the information you've gathered, have the guests noticed that the park is looking better? Is guest satisfaction higher, and has this translated to better attendance/per caps?
    3 points
  9. Yeah it did, it was down for annual maintenance from 6th-12th June Huge welcome Belinda Brown, so awesome to have a Dreamworld official on Parkz! I don't have any questions off the top of my head, and you're already being bombarded lol, so I'm just gonna say hello for now and that we are really grateful to have you on our forums ?❤️
    2 points
  10. Thanks everyone. Over $9k now and aiming for $15k. Mark
    2 points
  11. The only thing I want to point out here is commas make things less creepy.
    2 points
  12. It's awesome that Belinda has surprised us all today with coming onboard and answering quite a lot of questions honestly and frankly for us. surely the best way we can show our gratitude & encourage Belinda to continue to engage with this medium is to actually read the previous questions & Answers before posting, so she is not bombarded with 5 of the same questions, minutes after just answering it...
    1 point
  13. I do have a couple of questions if you don't mind @The Original Belinda Brown Motocoster: Whilst I don't personally agree it's a "big thrill ride" as such, I do see it's fit with the park to appeal to others, even though it seems out of place with the other attractions around it. Are there any plans on freshening it up a bit? I noticed it has no maintenance scheduled for the rest of the year. Did it recently come out? The coaster cars look very bland with all the stickers removed at the moment and the track is hugely faded. Also having a motorsport themed ride with a yellow track just doesn't make sense. Especially with it going through un-themed bush. I'd suggest painting the track black, re-doing the bikes with new logos and maybe throwing in a bit more of the theming. Obviously all personal opinion and there's plenty of cost involved. Waterfall: SEQWater has not imposed any water restrictions for at least 3 years now. Is there any reason you ('you' being Dreamworld in this case) can't just replace the pump system and get the waterfall operating again? The future: Other than the significant investment in Tiger Island, are you able to confirm if there's any other big draw card on the horizon in the lead up to the 2018 Commonwealth Games? Fair enough if that's all hush-hush at this stage though.
    1 point
  14. Actually, to un-creepify, it should be "this was before you could google, kids."
    1 point
  15. Without Nostalgia goggles, I thought the final scene on WWF was; OK. The sparks up the hill were pretty cool despite it looking like an automatic angle grinder. The Barrel effect was pretty cool, the 'planks' of the barrel were made out of rubber and it made it look like the barrel was expanding, in a rather cartoony sort of way. I think the only reason people think it was amazing is because the current 'knocked together in 2 weeks and inexplicably left that way forever' final scene is a bit underdone by the standards of the rest of the ride. Truthfully, even in it's current form, I love WWF. Despite it's flaws (and there are a few) it's really nothing short of a master piece. The themeing is next level particularly by Australian park standards, it has a very broad appeal, and a capacity that manages to keep the queue short on all but the busiest days, and when it does get a long queue you know when you get your turn you'll be rewarded with a nice long ride. In another thread I wrote about being a kid and being utterly underwhelmed at Movie World in it's first year. I often wonder what my opinion of the park would've been if WWF was at the park on opening day. It feels like such an epic ride, and you can't help but get excited when you see the mountain. It's also a fun ride to just watch, where as when Movie World opened you couldn't watch any rides and get excited, but it doesn't give everything away when you watch it. It's a shame that the year it was added Dreamworld happened to get a litter of Tiger Cubs, because they smashed WWF as a draw card. Seriously, an epic elaborate $20million boat ride didn't move the attendance needle at all, because Dreamworld had baby Tigers. I think it was largely seen as a failure when it opened, but the park is so significantly better for it having been built.
    1 point
  16. 9. Why is the motocoaster still there? lol. But seriously - We need an 'official' rep from the parks here. I'm not saying they should weigh into every discussion, and clearly there are things that can't be discussed - but there are also very simple things that could be - like "we will eventually paint over the patch on the wipeout that was repaired" or "we're installing these rails on the rapids to improve safety and reduce instances of rafts entering the holding pond" etc or 'that new structure next to the new ride we're building will be a shop'. I totally get that things can't always be revealed, but it would be good to have a source for things than can be answered as many discussions here roll around in endless speculation for weeks when a quick question on facebook gets an answer in less than a day. I hope to see 'the original Belinda' on the boards soon...
    1 point
  17. And like a bajillion other coasters around the world... you say this like it's something only MW does.
    1 point
  18. Universal managed to do it and they have larger crowds than MW. They have done it with Diagon Alley and there is no sign even on the building that you have to walk through and this is to make it realistic. Plus US had attractions inside Diagon Alley. Photos from the outside of the entrance. and inside the "Portal"
    1 point
  19. oh no... Parrot fever. We do have plans for Ibis Island () & the river. Well the Dreamworld dome was going to be real. I can't think of one off the top of my head but it is probably time to cook Kenny's dinner now. I will think about it.
    0 points
  20. dem hydraulics must be sick brah to bend dat!
    -1 points
  21. deff a shop which you will exit into which they are hoping you'll buy their crap on the way out like SM, GL, WW and SDSC
    -1 points
  22. @Andrewh if Belinda was here when you took your Eureka photos, you'd be fucked over.
    -4 points
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