Hi there everyone! Today is October 3rd 2020. Which means it's the first day of a COVIDSAFE Raging Waters.
It was good only at certain times. The wave pool was not open for most of the morning. They said it was running. But there were people from maintenance scrambling all around the pool trying to fix it. Queue lines were dependant on the slides. You would be able to get on Whirlwind at most 12 minutes. But it would take over 40 minutes to get on Tantrum! And you only have around 700 people there! This seems to be because there's sometimes a gap of over 10 minutes for clearance to go down.
Physical Distancing just didn't exist here. Especially in the queues and the Wave Pool. Masks could not be used in the pools. So I was the only one wearing a mask in the whole park! And that's only until I got in the Cabana for the first time. Announcements and signs were planted around the park too.
The food was good. But there were some shops have been closed like Luigi's Pizza. And some have had to change what they're serving. So the chicken shop now did all of the voucher orders just for today, for an example.
The Nickelodeon Splash Area is now Raging Waters JR. So all theming to Nickelodeon have been removed. And almost everything has been repainted. Tower 4 has been closed for no apparent reason. It's all filled with dust. And I don't think they'll reopen it until at least the first weekend of term. The Skycoaster has been shut because of COVID Restrictions. And Dinosaur Lagoon has been shut for maintenance. You can see when you are going up to Riptide all of the lagoon empty. In that corner of the park, it's like a ghost town!
And worst of all was the Customer Service! My dad, who was trying to get a cabana. Because he's had Open Heart Surgery recently. So he really needs some shelter where he can rest. So we were gonna get a platinum pass. Then they asked us about 3 times with our phone number, credit card, and drivers licence. So he had to pay more then the advertised price! They said it was a IT error. And got us a cabana for 50% off. And told us to come back at the end of the day when it'll be fixed. We had a mostly nice time. And then when we came back. They did the same thing again. And then everyone behind Dad was laughing at him! He felt like he was going to explode! And he started to feel ill. Because of his heart problems, he's not to have this much stress arguing. So we had to dash over to him with me already exhausted from accidentally swallowing water in the wave pool. And he was very tired and angry. So we had to go home and having to calm him down. I'll have to come back. But he's not coming with me! There hasn't been any response from Raging Waters yet.
It's quite clear that these new employees for this season don't have enough training and caused a ruined day for my Dad! And it's also quite clear that Raging Waters is losing money with only getting on average $100,000. And with expenses even more then that. They're had to shut down a quarter of the park, and are still losing money! I really doubt the future of Raging Waters now. The 2019-2020 season seem to be the peak. And it's all going downhill fast.
Really, you would only expect a reopening day like today in the Gold Coast. I think Luna Park Sydney is the leading example of how to open and operate a park during this Pandemic in Australia.
Come for the slides, food, and wave pool. Then get out! And drive as far away as you can without turning back!
I've also put some photo's of today below for you all to see. I do apologize if it looks rushed. I was being rushed when I was already exhausted from the wave pool and was becoming shaky.